Privacy policy

Information We Collect

We collect information when you register an account, place an order, participate in a contest or survey, or interact with other features on our site. This may include your name, email address, mailing address, phone number, and payment information. You may also visit our site anonymously.

Like most websites, we use cookies to enhance your experience and gather general visitor data. See the "Cookies" section below for details.


How We Use Your Information

We use the information we collect to:

  • Personalize your experience and deliver relevant content and product recommendations
  • Process transactions and respond to customer service requests
  • Administer contests, promotions, and surveys
  • Send periodic email newsletters, if you have opted in

If you no longer wish to receive promotional emails, please refer to the opt-out section below. If you have not opted in, you will not receive marketing emails.


SMS Messaging

Information collected through our SMS program is used solely to send mobile messages and respond to your inquiries. This may involve sharing data with subcontractors or service providers who assist in message delivery.

We do not sell, rent, loan, trade, or otherwise transfer your phone number or any information collected through the SMS program to any third party.

We may disclose submitted information if we have a good-faith belief that disclosure is necessary to comply with applicable law, enforce our Terms of Service, detect or prevent fraud, or protect the rights and safety of our company, users, or the public.

California residents may request information about our disclosure practices under California Civil Code Section 1798.83. Please contact us at support@magicjohn.com


How We Protect Your Information

We implement a range of security measures to safeguard your personal information. Your data is stored behind secured networks and is accessible only to authorized personnel who are required to keep it confidential. All sensitive information, including payment details, is transmitted via SSL encryption and stored securely in our databases.


Cookies

Cookies are small files transferred to your device through your web browser that allow our systems to recognize your browser and remember certain information — such as items in your shopping cart or your site preferences. We also use cookies to analyze site traffic and improve our services.

We may engage third-party service providers to help us better understand site visitors. These providers are not permitted to use the data collected on our behalf for any purpose other than to support our business operations.

You can configure your browser to warn you when cookies are being sent, or to disable cookies entirely. Note that disabling cookies may affect the functionality of certain features and services on our site.


Disclosure to Outside Parties

We do not sell, trade, or transfer your personally identifiable information to outside parties without advance notice, except as described in this policy. This does not include trusted partners who assist in operating our website or conducting our business, provided they agree to keep your information confidential.

We may also release your information when required by law, to enforce our site policies, or to protect the rights, property, or safety of MAGIC JOHN, our users, or others. Non-personally identifiable visitor data may be shared with third parties for marketing or analytics purposes.


Third-Party Links

Our site may include links to third-party websites. These sites operate under their own independent privacy policies, and we have no responsibility or liability for their content or practices. We welcome feedback about any linked sites, including broken links.


Fraud Detection

We collect, use, and retain certain visitor information for the purpose of detecting, preventing, and analyzing fraudulent transactions.


Changes to This Policy

If we update this privacy policy, changes will be posted on this page and will apply only to information collected after the date of the update.


Contact Us

We welcome your questions, comments, and feedback regarding this policy. Please reach out to us at support@magicjohn.com

Effective as of August 15, 2024