Process a Warranty

Thank you for choosing MAGIC JOHN. We stand behind every product we sell and are committed to ensuring your complete satisfaction. If you experience any issue with your purchase, our support team is here to help.

Warranty Coverage

All MAGIC JOHN products are covered by our product warranty from the date of purchase:

Product Category Warranty Period
Phone Cases 365 Days
Screen Protectors 180 Days
Other Accessories 365 Days

Warranty coverage applies to manufacturing defects and product failures under normal use. Physical damage, misuse, and unauthorized modifications are not covered.

How to Submit a Warranty Claim

To help us resolve your issue as quickly as possible, please have the following ready before reaching out:

  • Platform where you placed your order (our website or Amazon)
  • Order ID
  • Photo or video clearly showing the issue

Contact Support

Please contact the team corresponding to where you placed your order:

We typically respond within 24 hours and will do everything we can to make it right.